OfferCoffee AI Ordering Assistant

The challenge

OfferCoffee wanted to automate customer ordering without sacrificing the natural experience of speaking with a barista. The solution needed to understand conversational language, integrate directly with WooCommerce, support both voice and web chat, and reliably manage shopping cart operations.

Our solution

Built an end-to-end AI ordering system using OpenAI models and Python services connected to WordPress and WooCommerce. The project includes a voice AI agent for phone calls, an intelligent website chatbot, custom WooCommerce APIs, JavaScript frontend integrations, and PHP plugins that allow the AI to search products, answer questions, add items to the cart, and complete customer orders in real time.

How we delivered it

1. 1

   ArchitecturePlanning

   Designed conversational AI workflows for voice calls, website chat, and WooCommerce integration.

2. 2

   DevelopmentImplementation

   Developed Python AI services, integrated OpenAI APIs, created custom WordPress and WooCommerce endpoints, and built JavaScript frontend interactions.

3. 3

   DeploymentProduction

   Released an AI ordering assistant capable of answering questions, recommending products, adding items to the cart, and handling customer orders through both phone and web chat.